How long does shipping take?
Orders are processed within 1–3 business days and usually arrive within 7–15 business days after shipping. You will receive a tracking number by email as soon as your order ships.
Do you ship worldwide?
Yes. We ship to the United States, Canada, the United Kingdom, Europe, Australia and many other countries. Available countries are shown at checkout.
What is your return policy?
You can request a return within 30 days of delivery. Items must be unused and in their original packaging, and return shipping is paid by the customer. If your item arrives damaged or defective, we replace it or refund you at no cost. See our Refund Policy for details.
How do I choose the right size?
Each product page includes sizing details. If you are unsure, write to us and we will help you choose.
Are your products medical devices?
No. Our products are designed for everyday comfort and support. They are not intended to diagnose, treat or cure any condition. If you have a medical concern, please talk to your doctor.
How can I contact you?
Email us at buyheranew@gmail.com and we will reply within 1–2 business days.